Enterprise Business Process Analysis

Transform Business Performance with Robust Analysis and Improvement

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The emergence of cross viewpoint, cross-function analysis has seen enterprise business process analysis become an integral pillar of transformation initiatives.

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Central Process Repository

Collaborate on business process models, diagrams and value chains using a centralized repository. The repository acts as the storage point for process diagrams, enhancing the Microsoft Visio interface

Enterprise Architecture Integration

Document and share enterprise architecture artifacts with others. The integration also utilizes the Visio modeling environment, the validation rule engine and the ability to develop architecture roadmaps

Modeling Capabilities

Design, collaborate and work to an industry standard with preconfigured support for BPMN 2.0, including diagram validation, fast draw capabilities, and Visio templates

Visualize your Results

Support for Industry Standards

Leverage best practice frameworks and reference models including:

  • APQC’s Process Classification Frameworks
  • TM Forum’s eTOM Business Process Framework
  • The Open Group’s eMMMv Forum for the exploration, mining, metals and minerals industry

Process Improvement Metrics and MetaData

Capture process improvement metrics and process metadata utilizing the iServer business process improvement meta-model and attributes. This provides:

  • a complete set of templates and diagrams, including SIPOC, IGOE, the Ishikawa (fishbone) Diagram, and Value Stream Map templates
  • optimization with the Lean process improvement methodology, including DMAIC (define, measure, analyze, improve, control)

Extensive and Powerful Analysis Tools

Make real-time decisions with iServer’s dynamic heatmaps and impact analysis. Dashboards and reports present key process information, while matrices allow relationships to be depicted and edited in bulk

Analyze your Data

Share Content with Stakeholders

Communicate and share processes with all stakeholders for review and feedback. Deliverables include training materials, process narratives, and business requirement documents

Integrations with PPM Tools

Access project and program data to monitor progress and align business outcomes to operational tasks. iServer integrates with  MS Project to facilitate innovation


Crowdsource process  improvement ideas from within the organizationand vote on ideas. Synced to iServer, all processes can be prioritised with the help of metrics and dashboards

Customer Journey and Ecosystem Modeling

Model business operations and analyze client interactions in a larger operating model context, indicating how capabilities and other resources are deployed to deliver value

BPMN 2.0 Starter Pack

Free Resource

BPMN 2.0 Starter Pack

Establishing consistent accessible models is essential to any enterprise architecture, portfolio management or process analysis. A robust framework such as the BPMN standard from the Object Management Group is a great choice to start with.

Our Starter Pack will provide everything a firm needs to get started with the BPMN 2.0 standard, containing not just a clear introduction but Visio stencils and templates for use with BPMN 2.0. This pack is freely available to everyone, so don’t hesitate to take a look.


Seeing is believing

Take a demo to see how we can transform how your enterprise operates

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What Our Customers Are Saying

  • Highly Customisable yet Intuitive EA Platform

    We are a technology company who develop an IT system that is used within the UK utilities market. The reason for our wishing to implement iServer was twofold, firstly to maintain and track a detailed model of our product and secondly to allow us to implement a TOGAF based architecture function.

    Head of Development in the Mining, Resources and Energy Sector - read the full review

  • Simplicity at its best!

    Extremely simple & innovative way to EA - two thumbs up!

    Senior Principal Architect in the Communication Sector - read the full review

  • Cost-effective EA tool

    We have been satisfied with the products and the vendor. The timeline for major release slipped once, but the vendor was completely transparent and delivered what they promised.

    Architect in the Manufacturing Sector - read the full review

  • Better functionality and ease of use than competitors at a lower price point

    Excellent Implementation, Great Customer Service, and product lived up to sales claims

    Chief Enterprise Architect in the Manufacturing Sector - read the full review

  • Vendor relationship is fantastic and the product suits our environment perfectly.

    The vendor is very responsive to any and all issues I report. They take the time to ensure your environment is setup properly the first time. Training was very focused and they were willing to answer all questions I threw at them.

    Enterprise Architect in the Support Services Sector - read the full review

  • Seamless Architecture Integration

    Have been working with Orbus Software since 2008 when we began to develop an enterprise architecture. We have found the company to be responsive to changes in the IT world and willing to work with customers to design solutions that work best for them.

    Enterprise Architect in the Support Services Sector - read the full review

  • A very user-friendly experience!

    A simple tool understandable by our business and manageable by a small team. The support team is very nice and reactive!

    Project and Process Manager in the Finance Sector - read the full review

  • Simple implementation with good vendor consulting to get us started

    Easy to work with vendor, simple technology to implement, good training

    Manager IT Governance and Architecture in the Manufacturing Sector - read the full review

  • A Quick Start Enterprise Architecture Tool

    Great vendor support. Continues improvement of the product and very proactive in implementing the new versions.

    Enterprise Architect in the Finance Sector - read the full review

  • Very easy to get started with

    Works well in an MS Office friendly environment where the users already have an affinity for Visio and are focused on visual representation.

    Enterprise Architect in the Finance Sector - read the full review

  • Flexible, user-friendly tool which is highly configurable and affordable.

    iServer has met our requirements and expectations. Orbus have provided attentive and timely support throughout our relationship. Have seen many of our suggestions for product improvement added to the development pipeline and then added to the iServer product suite. In the past promises of new versions and features were not meeting promised release dates, but over the last couple of years Orbus has done a much better job of delivering against their roadmaps

    Director Enterprise Architecture in the Services Industry

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